Posted 09.12.2024
By Frogspark
We live in a digital-first world, and your presence on the web (whether it’s social media or your website) is often the first impression most customers have of your business. More than ever before, what you put out on the web should be considered a reflection of your brand’s identity, your core values, and the promises you make to your customers.
So much so, that a well-designed website that truly embodies your brand can be the difference between capturing a loyal customer and losing them to a competitor. It’s that crucial.
And yet, it’s suprising how often we see a website that simply isn’t working hard enough for its brand, or its customers…
Brands like Seasalt truly embody their audience’s interests, values, and life goals. By seamlessly aligning their products and messaging with the lifestyles of their customers, they create a deeper connection that resonates on a personal level.
Imagine walking into a coffee shop that looks cozy but the moment you enter you’re hit with loud music, bright lights, and they don’t sell coffee. Confusing, right? That’s what it feels like when your website doesn’t match your brand.
Your website is more than just a corner of the internet with your name on it. It’s your digital handshake, your story, and 100% your vibe. That’s why it’s so important to have a website that truly feels like your brand.
Why do we keep using the word “feel”? Well, it’s important to remember that your brand isn’t just your logo or brand colours – it’s everything your business stands for. It’s the personality, the values, and the experience you want people to “feel” when they interact with you.
Which is why a well executed website puts their brand front and centre:
About 70% of consumers are more likely to purchase from brands they trust. Clearly, people like to know they’re in good, safe hands, that you’re the expert at what you do. A website that looks polished and feels authentic gives visitors confidence that you’re the real deal. Show you’re trustworthy with testimonials, reviews, case studies, accreditations and awards. Wear them with pride.
Get a load of us! Shouting about our certifications, reviews, affiliations and so on make us a much more trustworthy web design partner for potential customers. We are proud of our achievements.
A website with personality and humanity makes it far more memorable, and makes your branding stand out in a sea of sameness. Use your unique selling points (USPs) and your brand voice to shine!
Your website should speak directly to your kind of people. Whether they’re busy professionals, adventurous travellers, or parents shopping for their kids. A good brand fit makes it easier for people to feel like you get them. Speak their language.
So how do you make sure your website feels like you? Here are some ideas:
First up, don’t forget the fundamentals – fast loading times, mobile-friendly design, and smooth functionality. A seamless one shows you care about your visitors and their experience. A clunky, slow website sends the opposite message and makes everything after this point so much harder to execute.
Your website’s design should instantly say, “This is us!” But not just with your colours, fonts and logo. You need to make sure your photography, iconography, imagery (all of your visual style) matches your vibe. For example a modern, high-tech brand might go for clean lines and neutral tones, while a quirky, fun business could use bold colours and playful imagery. Stay on-brand though, because even though you want to surprise and delight your audience, you need your brand to stick.
Your website’s tone of voice matters as much as its design. Are you warm and conversational? Cool and professional? However you sound, your website should reflect that in every word – like you’re talking directly to your audience. Don’t alienate your core crowd – speak on their wavelength.
It doesn’t matter if your audience is children or rocket scientists – keep your website simple and easy to use. A site that’s difficult to navigate and explore will turn anyone away. Conduct UX research to simplify your user’s journey and give them the best experience possible when navigating your website – in fact, investing in enhancing UX can boost conversions by up to 400%.
You know your business better than anyone, even your hardcore fans. So use your website to share who you are, what you do, and why you do it. Show your passion and highlight what makes you special. People connect with people and stories, not sales pitches.
Remember, if your audience feels a disconnect with your brand, it can make people feel uneasy or unsure about trusting your business. And nobody sticks around for a second visit if the first impression doesn’t sit right.
Your website is more than just a place to share your contact info. It’s an experience, tailor made for your audience – a chance to show them who you are and why they should choose you. When your website reflects your brand, you’re rolling out the welcome mat for your dream customers.
Need help making it happen? Check out our expertise in branding, web design, UX, and eCommerce web development – let’s create a website that feels just right for you.
Need help with your web design or digital marketing?
Talk to an expert today or call us on 01332 493766
Part of The Digital Maze Group