Hosting & support

We look after your site post-launch so you don’t have to worry.

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We’re here as long as you need us

We hate to see clients go, that’s why we offer a full support package to ensure that you get the most out of your newly-built website. Our hosting platform is reliable, with two daily backups to ensure that you’ll stay secure and online at all times. Better yet, we’re only ever a phone call away if you need design tweaks, and we’re on hand to squash any pesky bugs that might appear as your site continues to grow.

Tried & tested support

Whether you’re too busy running your business to manage your website or don’t know where to start. We’ve created our hosting and support packages to give you peace of mind and ensure that your website is secure, up-to-date and online.

Secure hosting

Your website will be protected by high levels of security including secure firewalls, frequent malware scanning, advanced login attempt blocking, plus much much more. We even have some clever software which lets us know about new types of website attacks and automatically protects your website against them.

Security updates

Even the most basic of websites are prone to being attacked by hackers. Luckily, this can be prevented by carrying out the necessary updates on your website, we can take care of this for you as part of our support offering and will send you a security report each month to give you peace of mind.

Speed optimisation

Overtime if your website is not maintained it can become a little slow and sluggish. We carry out the frequent updates to your content management system, and plugins will be released and need to be applied to ensure everything is running as slick as it was when it launched.

Full support

We pride ourselves on customer service and are always on hand if you have a question about your website, whether it be how to add a new page or a technical query about a new CRM integration you need to perform. Our team are always on hand to assist the best they can.

Pro-active maintenance

As part of our routine monthly checks, we take a look through your website and ensure everything it is still looking and working as well as it did on launch day. If we spot any issues or potential improvements we'll let you know and get them updated for you.

Free SSL

An SSL certificate (HTTPS) is an essential part of any website these days. It provides an extra layer of security to protect your visitors data and also the Search Engines now favour websites which take their security seriously so you may see a small boost in rankings too.

Routine functionality tests

As well as checking the design and aesthetics we can also check the critical parts of your website are working such as contact forms, newsletter signups and payment integrations.

Daily backups

Your website and database will be backed up on a daily basis so that in the rare event you need to restore an older version we will have it ready and waiting to be deployed.

Traffic reports

It's important to keep an eye on how your website is performing. We take the away the hassle of searching for this data and deliver a report into your inbox each month.

Priced fairly for all

We have a few different hosting and support options for you to choose from, download our pricing below.

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We're an extension to your tech team

Over the years we have gained a vast amount of experience with a wide variety of web platforms and industries. We pride ourselves on our close relationships with clients after the launch of their website and are always on hand for future improvements as their business evolves.

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2019 Frogspark | Company No. 08263583 | VAT No. 220915437