Web hosting & support

We're here to support your site post-launch to keep it performing at its best.

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We’re here as long as you need us

Launching a new website is only the first step on a long journey. Once the design and development of your site is done, and even when the launch passes without a hitch, issues can arise over time. With our web hosting and maintenance services, you don’t have to tackle these problems alone. Our experienced technical support team is only ever a phone call away to squash any pesky bugs or implement any design tweaks that occur.

Tried & tested support

Whether you’re too busy running your business or just don’t know where to start with managing your website, our hosting and support packages take the hassle of maintaining your business website away.

Secure hosting

Our secure web hosting service keeps your website protected. We'll use firewalls, frequent malware scanning and other vital software to keep your customer and website data secure.

Security updates

Even the most basic of websites are prone to being attacked by hackers. Luckily, this can be prevented by carrying out the necessary updates on your website, we can take care of this for you as part of our support offering and will send you a security report each month to give you peace of mind.

Speed optimisation

Overtime if your website is not maintained it can become a little slow and sluggish. We carry out the frequent updates to your content management system, and plugins will be released and need to be applied to ensure everything is running as slick as it was when it launched.

Full support

We pride ourselves on customer service and are always on hand if you have a question about your website, whether it be how to add a new page or a technical query about a new CRM integration you need to perform. Our team are always on hand to assist the best they can.

Pro-active maintenance

As part of our routine monthly checks, we take a look through your website and ensure everything it is still looking and working as well as it did on launch day. If we spot any issues or potential improvements we'll let you know and get them updated for you.

Free SSL

An SSL certificate (HTTPS) is an essential part of any website these days. It provides an extra layer of security to protect your visitors data and also the Search Engines now favour websites which take their security seriously so you may see a small boost in rankings too.

Routine functionality tests

As well as checking the design and aesthetics we can also check the critical parts of your website are working such as contact forms, newsletter signups and payment integrations.

Daily backups

Your website and database will be backed up on a daily basis so that in the rare event you need to restore an older version we will have it ready and waiting to be deployed.

Traffic reports

It's important to keep an eye on how your website is performing. We take the away the hassle of searching for this data and deliver a report into your inbox each month.

Platforms we host & support

Pick a package that suits you

We know every business has unique needs which is why we offer a range of web hosting and support services to suit every budget. Take a look at our options below to see which support and hosting service suits you best.

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The support your business needs

We’ve got an experienced team with a variety of specialist skills and experience with different platforms and in different industries. Whether you’ve got a Woocommerce or WordPress site, a Magento online store or even numerous websites on multiple platforms we can provide the support you need to make sure your eCommerce business website stays something you’re proud of.

Talk to our web hosting and support team to discuss your website and how we can help.

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Enquire today for cost effective online support so you can focus on the important stuff

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2024 Frogspark | Company No. 08263583 | VAT No. 220915437

The Digital MazePart of The Digital Maze Group